Website Terms of Use

• These terms of use (“Terms of Use”), together with the documents referred to herein, makes provision for the terms and conditions applicable when making use of our website https://www.udok.co.za and/or any social network website we make available (“our website”).
• Please read these Terms of Use carefullybefore making use of our website. We recommend that you print a copy of theseTerms of Use for future reference.
• If you do not agree to these Terms of Use, we advise that your refrain from making use of our website.

• You may provide and we may collect certain information about you and your use of our website and services. We will collect, process, use and disclose such information strictly in accordance with our Client Information Processing Policy.
• Qualifying persons may apply and register for our Services via this website at https://app.udok.co.za. You must ensure that the information you provide to us in any application submitted is accurate and that you comply with any stated requirements, failing which we will be unable to process your request.
• WHEN YOU SUBMIT AN APPLICATION YOU WILL BE REQUIRED TO ACCEPT SPECIFIC TERMS AND CONDITIONS WHICH WILL GOVERN YOUR USE OF OUR SERVICES. If there is any conflict between these terms and conditions and the specific terms governing your use of our Services, the specific terms governing the Services will prevail to the extent of conflict.

• We are Udok (Proprietary) Limited, a company registered in the Republic of South Africa under company number 2017/254421/07 and with our principal place of business situated at Block A, Room 7, Electron Street, Octo Place, Technopark,Stellenbosch, South Africa, 7600 ("we", “us”, “our”).
• For more information about us, Click Here.

• We may change our terms of use from time to time. Such changes will take effect as and when published. Therefore, you should keep up-to-date with their content and read these terms of use at all times prior to using this website, since the then current version of the terms will apply to your use.

• ·       Access to our website is made available free of charge. Applicable fees in terms of our Services will be addressed in the terms governing your use of such services.
  ·       We do not guarantee that our website, or any Content on it, will always be available or uninterrupted. Access to our website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our website (including, but not limited to, the Services available) without notice to you. We will not be liable to you if, for any reason, our website is unavailable at any time or for any period.
  ·       You are responsible for making all arrangements necessary for you to have access to our website, including, but not limited to, mobile data and the costs associated with it. We do not guarantee that our website, any subsequent services, or any portion thereof, will function on any particular hardware or devices. In addition, use of our website may be subject to malfunctions and delays inherent in the use of the Internet and electronic communications.
  ·       You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these Terms of Use and other applicable terms and conditions, and that they comply with them.
  ·       Our website is directed to people residing within the Republic of South Africa. We do not represent that Content available on, or through, our website or our Services are appropriate or available in other locations. We may limit the availability of our website or any Services described on our website to any person or geographic area at any time. If you choose to access our website from outside the Republic of South Africa, you do so at your own risk.

• ·       Subject to your compliance with these Terms of Use, we grant you a limited, non-exclusive, non-transferrable and revocable, license to access and use our website and Content solely for your own personal, non-commercial use
  .·       Any rights not expressly granted herein are reserved by us and our licensors.

• You may not use our website or Content:
• ·       in any way that breaches any applicable local, national or international law or regulation;
  ·       in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
  ·       to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (for example:Spam).
  ·       to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware into our website or the Content used by us or any other Users of our website; or
  ·       to access, without authority, interfere with, damage or disrupt any part of our website or the equipment or network on which the website is stored.
• You may further not:
• ·       remove any copyright, trademark or other proprietary notices from any portion of our website;
  ·       reproduce, copy (direct or in-direct), modify, adapt, reproduce, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display,
  ·       publicly perform, transmit, stream, broadcast or otherwise exploit our website (or any part thereof);
  ·       decompile, reverse engineer or disassemble our website except as may be permitted by applicable law;
  ·       cause or launch any programs or scripts for the purpose of scraping, mirroring, indexing, surveying, or otherwise data mining any portion of our website or unduly burdening or hindering the operation and/or functionality of any aspect of our website;
  ·       access or use our website or the Content through automated means, including through the use of robots, spiders, or offline readers (other than by individually performed searches on publicly accessible search engines for the sole purpose of, and solely to the extent necessary for, creating publicly available search indices- but not caches or archives - of our website or the Content and excluding those search engines or indices that host, promote, or link primarily to infringing or unauthorized content); or
  ·       attempt to gain unauthorized access to or impair any aspect of our website or its related systems or networks.

• ·       We are the owners and/or rightful licensees of all intellectual property rights (including but not limited to, concepts, know-how, data processing techniques, copyrights, patents, designs (including the website look and feel and lay out), inventions, trademarks, which are created, invented and/or developed, registered or unregistered) in our website and Content and any subsequent services. Those works are protected by local and international laws and treaties around the world. All such rights are reserved.
  ·       You must not modify the copies of any materials you have printed off or downloaded from our website in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text or claim that it is yours. Our status as the authors of Content on our website must always be acknowledged.·       Nothing on our website or under these Terms of Use convey or grant to you any rights:
  in or related to our website except for the limited license described under “Rights Granted to You” above; or
  to use or reference in any manner our business names, service names, logos, trademarks or service marks or those of our licensors (registered or un-registered).

• ·       The content on our website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the Content on our website.
  ·       Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up-to-date.

• WE PROVIDE OUR WEBSITE TO YOU ON AN “AS-IS” AND ON AN “AS-AVAILABLE” BASIS. TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL CONDITIONS, WARRANTIES, REPRESENTATIONS OR OTHER TERMS WHICH MAY APPLY TO OUR WEBSITE OR ANY CONTENT ON IT OR OUR SERVICES, WHETHER EXPRESS OR IMPLIED. IN ADDITION, WE MAKE NO REPRESENTATION, GUARANTEE OR WARRANTY REGARDING THE TIMELINES, QUALITY, RELIABILITY, SUITABILITY, OR AVAILABILITY OF OUR WEBSITE OR ANY OF OUR SERVICES REQUESTED THROUGH THE USE OF OUR WEBSITE, OR THAT THE USE OF OUR WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE.
• YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF OUR WEBSITE REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED UNDER ANY APPLICABLE LAW AND THAT YOU WILL INDEMNIFY US AGAINST ANY CLAIM, DEMAND, DAMAGE, COSTS, LOSS OR LIABILITY (INCL. REASONABLE ATTORNEY’S FEES) RELATED TO YOUR USE OF OUR WEBSITE.
• IT IS WITHIN YOUR SOLE DISCRETION TO USE OUR WEBSITE AND THEREFORE YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT WE, OUR DIRECTORS, EMPLOYEES AND AGENTS SHALL NOT BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS, USE OF DATA, GOODWILL OR OTHER INTANGIBLE LOSSES EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, IN CONNECTION WITH, OR OTHERWISE RESULTING FROM:
• ·       THE USE OR THE INABILITY TO USE OUR WEBSITE OR SERVICES.
  ·       THE COST OF PROCUREMENT OF SUBSTITUTED SERVICES RESULTING FROM ANY DATA, INFORMATION OR SERVICES OBTAINED, OR MESSAGES RECEIVED, OR TRANSACTIONS ENTERED INTO THROUGH OR FROM OUR WEBSITE OR SERVICES;
  ·       UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
  ·       STATEMENTS OR CONDUCT OF ANY THIRD PARTY VIA OUR SERVICES OR ON OUR WEBSITE;
  ·       RESULTS OF OUR SERVICES, ANY WEBSITES LINKED TO OUR WEBSITE AND ANY MATERIALS POSTED ON IT;
  ·       FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND OUR REASONABLE CONTROL; OR
  ·       ANY OTHER MATTER RELATING TO OUR WEBSITE AND SERVICES. THE LIMITATIONS AND DISCLAIMER IN THIS SECTION DO NOT LIMIT LIABILITY OR ALTER YOUR RIGHTS AS A CONSUMER THAT CANNOT BE EXCLUDED UNDER ANY APPLICABLE LAW.
• WE ASSUME NO RESPONSIBILITY FOR THE CONTENT OF WEBSITES LINKED ON OUR WEBSITE. SUCH LINKS SHOULD NOT BE INTERPRETED AS ENDORSEMENT BY US OF THOSE LINKED WEBSITES. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT MAY ARISE FROM YOUR USE OF THEM.

• ·       Although we are not obliged to provide security on our website, we feel it is important that your information, or any communication between us, is dealt with in the most secure manner reasonably possible. However, because of the nature of the Internet, we cannot guarantee that your communications with us via our website is completely secure at all times.
  ·       To provide adequate security to all our Users, and to monitor activities prohibited under section 86 of the ECT Act, you hereby agree to our right to intercept, monitor, block, read, delete or access all data sent to the website or any of our other communication facilities, for example, email, instant messaging or fax-to-email applications, subject to the conditions as set out under the RIC Act.
  ·       It is our policy to virus check documents and files before they are uploaded to our website. However, we cannot guarantee that documents or files downloaded from our website will be free from viruses and we do not accept any responsibility for any damage or loss caused by any such virus. Accordingly, for your own protection, you must use virus-checking software when using this website. Further, you agree not to upload or provide, via our website, any document or file that may contain a virus. You are required to virus check any document or file which you intend to upload or provide to our website.

• ·       You may link to our website, but only to the Home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it or breach any provision of these Terms of Use.
  ·       You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists, or provide a link to our website in any website that is not owned by you.
  ·       Our website must not be framed on any other website, nor may you create a link to any part of our website other than the Home page.
  ·       We reserve the right to withdraw linking permission without notice to you.
  ·       The website in which you are linking must comply in all respects with our Acceptable Use Policy.

• ·       Our Services maybe made available or accessed through third party service providers and through content (including advertising) which we do not control. Where our website contains links to other websites and resources provided by third parties, these links are provided for your convenience and information only. You acknowledge that different terms of use and privacy policies may apply to your use of such third party services and content. We do not endorse such third party services and content and in no event shall we be responsible or liable for any products or services of such third party providers.

• ·       Kindly take note that it is within our discretion to determine whether there has been a breach of these Terms of Use through your use of our website. When a breach occurs, we may take such action as we deem appropriate.
  ·       We specifically exclude any liability for our actions taken in response to a breach of these Terms of Use.
  ·       All costs, charges and expenses of whatsoever nature which may be incurred by us in enforcing our rights in terms hereof including, without limitation, legal costs on the scale as between an attorney and own client and collection commission, irrespective of whether any action has been instituted, shall be recoverable from you if the above rights are successfully enforced.
  ·       No relaxation or indulgence, by either one of us to the other, shall constitute a waiver of the rights of that person and shall not preclude that person from exercising any rights which may have arisen in the past or which may arise in future. Any provision under these Terms of Use, which contemplates performance or observance subsequent to any termination, or expiration of these Terms of Use shall survive any termination or expiration of these Terms of Use and continue in full force and effect.

• These Terms of Use are governed by the laws of the Republic of South Africa. We both agree that the courts of the Republic of South Africa will have exclusive jurisdiction.
• Kindly take note that no term, condition and/or provision of these Terms of Use is intended to limit your right to settle a dispute concerning the CPA (to the extent applicable) using the mechanisms provided for herein.

• ·       Website functionality or any other recommendations: Send us an email at info@udok.co.za.
  ·       Our Services: Contact us by way of our Contact Us-page.
  ·       Complaints: We kindly request that you contact us first should you have any complaints or any other service related issues. It is important to us that you are satisfied with our Services. You may use the contact information as per our Contact Us-page. Please ask for a reference number if you speak to any of our representatives/consultants. We will of course reply to your complaint as soon as practically possible, but wish to note that we stand under no legal obligation to resolve such complaint.
  ·       Legal Documentation or Notices (hopefully this will never be required):
  o   Physical address: our Premises;
  o   Email: info@udok.co.za (heading: “LEGAL”);
  o   Marked for the attention of: Managing Director (Legal)
  ·       Any notice to you or us which is:
  o   sent by prepaid registered post in a correctly addressed envelope to the address specified for above shall be deemed to have been received, unless the contrary is proven, within 10(ten) days from the date on which it was posted;
  o   delivered by hand, shall be deemed to have been received on the day of delivery, provided that it has been delivered to a responsible person during ordinary business hours; or
  o   sent by a Data Message to the addressee shall be deemed to be received on the 1^st (first) business day following the date of sending thereof, in the absence of any administrator or mail server error messages.
  o   Notwithstanding anything to the contrary herein, a written notice actually received by you or us, including a notice sent by telefax, shall be an adequate notice to it notwithstanding that it was not sent or delivered to the chosen address.

• ·       Consumer shall have the same meaning attributed to it in terms of the CPA;
  ·       Content means any information, content, images, video, audio, data, works of authorship, materials, software and technology which may be displayed on, incorporated into, underlying, or used to operate our website;
  ·       CPA means the Consumer Protection Act, Act 68 of 2008;
  ·       Data Message shall have the same meaning attributed to it in terms of the ECT Act;
  ·       ECT Act means the Electronic Communications and Transactions Act, Act 25 of 2002;
  ·       Personal Information shall have the same meaning attributed to it in terms of the POPI Act;
  ·       POPI Act means the Protection of Personal Information Act, Act 4 of 2013
  ;·       RIC Act means the Regulation of Interception of Communications and Provision of Communication Related Information Act, Act 70 of 2002;
  ·       Services means the services provided by us which includes, without limitation, the provision of a platform as a service website to act as access point to a database of healthcare professionals and all services ancillary to the aforesaid; and
  ·       Users mean users of our website (including u!).