Instant Online Doctor Consultation: See a Udok Virtual Doctor and Get a Sick Note & Prescription Fast

ONLINE VIRTUAL DOCTOR CONSULTATIONS

The fastest and most convenient way to see a doctor in South Africa

With Udok virtual doctor consultations, there’s no waiting or travelling – you don’t even need to book. Just click “See a Doctor Now” for an immediate online doctor consultation with a real doctor on your phone – for your whole family!

You get full-service medical help:

Quality medical advice

Get real-time diagnoses, treatment, advice and referrals from a top SA doctor of your choice in minutes.

Instant prescriptions

Receive your prescription within seconds on your phone & collect it at your nearest pharmacy immediately.

Lab tests and bloodwork

Get referrals for lab tests instantly on your phone & deliver samples to your nearest pathology lab.

Instant sick notes

Get a real sick note or doctor’s note instantly within minutes – no waiting, just medical certificates for sick leave.

The Doctor will See You Now

See a Doctor Now

5000+

Worldwide branches

1000+

Hospital established

300+

Local partners

Our benefits

Why we are better

The healthcare industry is an ever changing, competitive industry that requires care and attention. We hope to introduce you to our company who is raising the bar and innovating at an incredible pace.

Got a question about online doctor consultations in South Africa?

What is virtual doctor consultation?



A virtual consultation means you don’t actually have to go to a hospital or doctor’s office. The doctor you see is a real, qualified medical practitioner. It’s just the consultation that’s virtual: you do it online – on your phone, computer or device – which means you can do it anytime and from anywhere. You don’t even need to leave the house. Awesome, no more waiting rooms!

What do I need to register?



You will need to have an ID number if South African or a passport number if you are from another country. You will also need a email address to register and receive invoices and other documents.

How much does a GP consultation cost in South Africa?



There’s no recent official nationwide average for GP consultation costs in South Africa. But recent independent research has shown that the average cost of private GP visits in South Africa is around R514*.

‍* Independent research by justmoney.co.za

How much does it cost to see a doctor in Pretoria?



There is no recent official data on average GP consultation costs in Pretoria. But recent independent research has shown that the average cost of private GP visits in South Africa is around R514*.

What is a doctor’s note?



A doctor’s note is a letter from the doctor confirming that they have consulted with you and outlining what they found, recommend and whether you need to take some sick leave or not.

Do I need to complete the questionnaire before every consultation?



Once you register, you can update your personal and medical information. It is important to document your medical history as accurately as possible. You only add this information once and it will be updated by the doctor after your consultation. Before every consultation you will need to answer a few questions to ensure the best care from your doctor.

How many days can I be off sick without a doctor's note in South Africa?



Two consecutive days (meaning two days one after the other). The Basic Conditions of Employment Act only allows employees to be off work “for two consecutive days or on more than two occasions during an eight-week period” without a doctor’s note.

Can I get a sick note without seeing the doctor?



No, a doctor has to see you to give a doctor’s note. It’s the law. But if you are too far away from a doctor, struggling to get an appointment or just can’t get to the doc right now, you can get a doctor’s note in seconds by seeing a Udok virtual doctor instead.

Why do I need to create a profile to see a doctor?



Just like any doctor, your virtual doctor needs to know who you are and keep a medical record for you – which is free and available on your phone with Udok. And the easiest way to do that is for you to create a permanent profile, so the doc instantly knows you and can access all your files, to make the service super fast and useful.

The best part? You only have to create 1 profile for your entire family!

Where can I chat with doctors online in South Africa?



Udok is the ultimate place to get an online doctor’s consultation in South Africa – just click here to talk to a doctor right now.

How much does it cost to see a doctor in Cape Town?



There’s no recent official average for GP consultation costs in Cape Town. But recent independent research has shown that the average cost of private GP visits in South Africa is around R514*.

‍* Independent research by justmoney.co.za

Can a virtual doctor prescribe antibiotics?



Yes, of course! Virtual doctors are real, fully qualified doctors that can diagnose, recommend and prescribe medication – including chronic medications and antibiotics – just like an in-person doctor.In fact, most virtual doctors are also in-person doctors, they just offer the virtual service so that you don’t have to drive out to see them.

How do I get my medicine after our video consultation?



Once the doctor has completed your consultation and found that you require medication, he will send the relevant documents to your pharmacy of choice electronically. Simply ask your pharmacist to check the Udok dashboard for your details.

How do I get a doctor's note?



Just go a see a doctor. They will give you a doctor’s note after the consultation. Even better, though, if you don’t want to drive all the way out to a doctor’s office and wait in a queue, just click here to see a virtual doctor right now – it’s faster, more convenient and usually 40%+ cheaper than seeing a doctor in-person.

How much is a doctor's note in south africa?



You can't pay just for the doctor’s note, you have to go see a doctor to get one. A doctor’s consult costs on average about R514 in South Africa. But you can get it for 40% less by seeing a virtual doctor instead.

What is Udok?



Udok is an extremely powerful new platform that allows you to see a real doctor in seconds, anywhere, anytime via your phone, computer or device.

Will I be able to see a doctor today?



Udok is an on-demand platform and you will be able to see a doctor within minutes. No need to make an appointment. Our doctors are online Monday to Friday 08:00 - 20:00 and Saturday to Sunday 08:00 - 14:00

Does Udok have real doctors?



Yes! The doctors in our network are real, practising doctors – you can always see which doctors (with all their certificates, degrees and specialisations etc.) are online right now on the home page of the Udok App.

What is the total cost of an online consultation?



The cost of an online consultation is R380, regardless of your preferred channel. Udok currently supports online credit card payments.

See a Real Doctor Right Now

ONLINE VIRTUAL DOCTOR CONSULTATIONS

The fastest and most convenient way to see a doctor in South Africa

With Udok virtual doctor consultations, there’s no waiting or travelling – you don’t even need to book. Just click “See a Doctor Now” for an immediate online doctor consultation with a real doctor on your phone – for your whole family!

You get full-service medical help:

Quality medical advice

Instant prescriptions

Lab tests and bloodwork

Instant sick notes

The Doctor will See You Now

5000+

1000+

300+

Our benefits

Why we are better

The fastest way to see a GP right away

How a Udok online doctor consultation works

We have doctors ready and waiting to see you online right now.

- 1 -

Create a free profile

- 2 -

Make an easy online payment

- 3 -

Explain your symptoms

- 4 -

See a profesional doctor

5000+

1000+

300+

Our benefits

Why we are better

Ready to see your doctor now?

Real South African families love Udok

Got a question about online doctor consultations in South Africa?

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See a Real Doctor Right Now

ONLINE VIRTUAL DOCTOR CONSULTATIONS

The fastest and most convenient way to see a doctor in South Africa

With Udok virtual doctor consultations, there’s no waiting or travelling – you don’t even need to book. Just click “See a Doctor Now” for an immediate online doctor consultation with a real doctor on your phone – for your whole family!You get full-service medical help:

Quality medical advice

Instant prescriptions

Lab tests and bloodwork

Instant sick notes

The Doctor will See You Now

5000+

1000+

300+

Our benefits

Why we are better

The fastest way to see a GP right away

How a Udok online doctor consultation works

We have doctors ready and waiting to see you online right now.

- 1 -

Create a free profile

- 2 -

Make an easy online payment

- 3 -

Explain your symptoms

- 4 -

See a profesional doctor

5000+

1000+

300+

Our benefits

Why we are better

Ready to see your doctor now?

Real South African families love Udok

Got a question about online doctor consultations in South Africa?

What is virtual doctor consultation?

What do I need to register?

How much does a GP consultation cost in South Africa?

How much does it cost to see a doctor in Pretoria?

What is a doctor’s note?

Do I need to complete the questionnaire before every consultation?

How many days can I be off sick without a doctor's note in South Africa?

Can I get a sick note without seeing the doctor?

Why do I need to create a profile to see a doctor?

Where can I chat with doctors online in South Africa?

How much does it cost to see a doctor in Cape Town?

Can a virtual doctor prescribe antibiotics?

How do I get my medicine after our video consultation?

How do I get a doctor's note?

How much is a doctor's note in south africa?

What is Udok?

Will I be able to see a doctor today?

Does Udok have real doctors?

What is the total cost of an online consultation?

With Udok virtual doctor consultations, there’s no waiting or travelling – you don’t even need to book. Just click “See a Doctor Now” for an immediate online doctor consultation with a real doctor on your phone – for your whole family!

You get full-service medical help: